We comprise a set of three distinct branches, who together, deliver highly available, automated, and scalable solutions for carmax.com and other critical online applications.
Equal parts research, strategy and product design, our team is hyper-focused on building customer empathy to craft experiences that solve real-world problems for our customers.
We create products and experiences that customers love and which drive business impact. Our small, durable, cross-functional set of teams that uses Lean discovery techniques to generate validated learnings quickly, and leverages Agile development processes to iteratively build products with those results.
In partnership with stakeholders and multiple teams, we establish an enterprise-wide environment of confidentiality, safety, and integrity of information management systems.
Research & Analytics
We provide analytical and strategic input to teams such as Product, Mobile Apps, and Digital Customer Relationship Management.
Digital Advertising & Brand
Responsible for visually articulating the CarMax brand through all digital advertising, online brand marketing, and print and in-store touch points.