Big on values?
Ours guide how we grow our business, and our associates.
Values such as respect, integrity and transparency are more than just words at CarMax. We live these values every day. They drive how we treat our customers and our Associates.
- Customer focus
- Associate development
- Continuous improvement
Discover more about how we put our values into practice by visiting our Social Responsibility website.
Learn about our latest news, awards and more by visiting our Pressroom.
Giving back: the CarMax Foundation.
We believe it’s important to improve the communities in which our Associates live and work — this is the role of the CarMax Foundation. Through the Foundation’s Grants program, Matching Gifts program and Associate volunteerism, we support high-quality programs in the areas of education, youth leadership, and children’s healthy living. Read about some of the ways in which we’ve made a difference.
CarMax Foundation Matching Gifts Program
Up to $10,000 a year: That’s how much the Matching Gifts program will match per Associate (including family members) each calendar year in any combination of volunteer hours or donations! The Matching Dollars program doubles the amount Associates donate to eligible non-profits by matching dollar for dollar, up to the annual limit, with a $25 minimum.
Bringing playgrounds to life.
Before the first hole is dug, the wheels have already been turning with the selection of a community in need, soliciting partnerships from local non-profits, and (together with CarMax) carefully selecting a community partner. This is what KaBOOM! is all about; our partnership program designed to improve the lives and play times of kids. Once a playground recipient has been chosen, CarMax Associates and community volunteers plan the playground site, and children who will benefit from the playground are given the chance to draw their playground designs. Their ideas are then incorporated into the final design to create a unique, one-of-a-kind playground.
Community service awards.
The CarMax Foundation presents Community Service Awards to Associates for their personal volunteer efforts and leadership in community giving. Winners are honored at the company’s largest recognition event of the year and their chosen non-profit organizations receive a monetary gift on their behalf from The CarMax Foundation.
Disaster relief benefits.
The CarMax Associate Disaster Relief Fund is a charitable fund established to provide assistance to CarMax Associates who have been directly impacted by a natural disaster (i.e., hurricanes, earthquakes, tornadoes, and floods), or who have been seriously impacted by an unexpected financial hardship (i.e., death of an immediate family member, health issues resulting in catastrophic medical costs, etc.).
Our commitment to diversity.
We recognize the value that diversity contributes to our organization and the competitive advantage we can maintain by having a broad range of talents, perspectives, and ideas with a commitment to continuously improving our business.
We ensure every Associate, applicant, customer, vendor, and shareholder is treated equitably, and we respect the attributes they offer. Examples of such attributes may include age, race, color, gender, disability, sexual orientation, religious affiliation, gender identity, national origin, marital status, and citizenship. Furthermore, we acknowledge the values and needs of a richly diverse customer base, and support the communities where our Associates live and where we do business.
- We recruit, hire, train, and promote qualified Associates with diverse attributes
- We treat Associates with respect
- We recognize and value the importance of our Associates’ diverse attributes
- We provide an inclusive and collaborative environment to encourage Associate input and ideas
- We provide benefits that support the diverse needs of our workforce (e.g., flexible time, adoption assistance, domestic partner health care coverage, and more)
Our diverse makeup.
- 55% of our workforce is made up of multi-cultural and female Associates
- 44% of our overall management team is multi-cultural and female
- Our Associates come from diverse backgrounds and countries spanning the globe
When looking into a CarMax career, you will see that we are founded on values familiar to service members, veterans and military spouses: integrity, teamwork, respect, pride, commitment to care for people first and always do the right thing.
As a close and supportive team, we emphasize working together in an honest and transparent way to make sure our customers receive the unique, world-class service they’ve come to expect.
We support our nation’s veterans, service members, reservists and military families for their selfless commitment. We welcome them to apply to join the CarMax team.
CarMax is consistently listed as one of the “Training Top 125” companies in America -— by Training magazine.